SEROTONIN Anti-Aging Centers

Manager/General Manager (GM)

Serotonin Anti-Aging Centers is seeking a General Manager for its new Riverview location!

The manager will oversee the day-to-day operational functions for the Center, ensuring that office policies, procedures and plans are executed in a smooth and expeditious manner. Key responsibilities include office administrative duties, inventory, personnel management and responsibility for the oversight and growth of sales. This position requires a self-motivated and reliable individual who takes initiative and has a strong desire to succeed and advance in their career.

Responsibilities:

Supervise/Support office team members including front office administration and collaborate successfully with medical team
Create and maintain an ongoing structure for team member hiring, orientation, onboarding and termination
Implement and/or update: client scheduling protocols policies and procedures, telephone systems, text messaging and online review systems, EMR templates and consents, computer and technology updates, manage team member scheduling, schedule lunch and learns with approved vendors/representatives, process orders for office supplies, consumables, equipment and more as requested
Managing business software platform
Effectively lead and coach the team
Daily operations management
Center maintenance and updates
Client/member/guest satisfaction management
Assist with social media management
Equipment purchases, warranties and maintenance
Manage Center promotions and client/member/guest incentives
Hire, train and coach new team members
Implement established procedures and protocols
Event and project management
Sets goals, deadlines and objectives for team
Supervise and provide disciplinary measures for team members
Budgeting and profit maximization
Payroll management and team scheduling
Assist with HR: monitor team members time off and other duties
Assist front desk/receptionist personnel and fill in for vacation, as needed
Work closely with the Client Care Coordinator to ensure client/members/guest scheduled services and resource needs are met and monitored
Perform other duties as requested.

EXCELLENT Compensation package!

HUGE opportunity for growth with our growing multi-store expansion.

Job Type: Full-time

Base Salary: $65,000 to $75,000/year

Expected hours: 50 hours + per week

Exact compensation may vary based on skills, experience, and location.

Benefits:

Performance Based Bonuses

Healthcare coverage

401(k) retirement savings plan

Paid Time Off

Employee discounts

Training & development

Wellness resources

Schedule:

Monday to Friday
Saturday as needed

Compensation: $65,000.00 - $75,000.00 per year

Aptly named for the hormone that works to stabilize our overall feelings of well-being and happiness, Serotonin — your Wellness and Anti-Aging Center — gives its clients a road map for their lifelong wellness journeys, no matter where they may sit on the continuum.

(if you already have a resume on Indeed)